Privacy Policy
Last updated: September 2024
This Privacy Policy describes how hollow-grouse collects, uses, and protects information when you use our website and services. We are committed to protecting your privacy and handling your data responsibly.
Information We Collect
We collect information you provide directly to us, including:
- Contact information such as name and email address when you submit inquiries through our forms
- Information about your archival collections when you describe them in consultation requests
- Communication records when you correspond with our team
We also collect certain information automatically when you visit our website:
- Browser type and version
- Pages visited and time spent on our site
- Referring website addresses
- General geographic location based on IP address
How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide requested services
- Communicate with you about projects and consultations
- Improve our website and services
- Comply with legal obligations
Information Sharing
We do not sell, rent, or trade your personal information to third parties. We may share information with:
- Service providers who assist with our operations, under strict confidentiality agreements
- Professional advisors such as lawyers and accountants when necessary
- Law enforcement or government agencies when required by law
Data Security
We implement reasonable security measures to protect your information from unauthorized access, alteration, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. Contact and project information is typically retained for seven years after project completion.
Your Rights
Under Canadian privacy law, you have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information, subject to legal retention requirements
- Withdraw consent for optional data processing
Cookies
Our website uses cookies to enhance your browsing experience. For detailed information about our cookie practices, please see our Cookie Policy.
Third-Party Links
Our website may contain links to external sites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.
Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of significant changes by posting the updated policy on our website with a revised date.
Contact Us
If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us at:
Email: [email protected]
Address: 417 Wellington Street, Ottawa, ON K1A 0N4, Canada